General Terms of Usage

Company info:
Swire Group SRL
IDNO: 1021600033684
Address: Chisinau, R. Moldova
Email: annette@iboost.shop

Last updated 21th October 2021

Thank you for your interest in iBoost shop, a project owned by Swire Group LLC. The following Terms of Service, including Privacy Policy makes part of the agreement between “you” as a “Customer” and iBoost shop as “company” “service provider” “we” “us”. We strongly advise you to carefully read the terms before engaging into the use of our services.

Important

By continuing with using our website, including free or any paid services, you acknowledge that you have read and understood all the terms of service. YOUR USE OF THE SERVICE, AND iBoost’s PROVISION OF THE SERVICE TO YOU, CONSTITUTES AN AGREEMENT BY iBoost AND BY YOU TO BE BOUND BY THESE TERMS.

Acceptable Use

The iBoost website is an automated platform designed to receive orders related to marketing & advertising of social media profiles through a self developed global advertising network. You agree to use the Service only for its intended uses and as set forth in these Terms. We reserve the right to permanently or temporarily terminate or otherwise deny your access to the Service without notice or liability, if, in our reasonable determination, you violate any of these Terms, or the spirit or intention of these Terms, including engaging in any of the following specifically prohibited actions:

  • Use the Service for any unlawful, infringing, or fraudulent purposes;
  • Probe, scan, or test the vulnerability of any system or network used with the Service;
  • Tamper with, reverse engineer or hack the Service, circumvent any security or authentication measures of the Service or attempt to gain unauthorised access to the Service (or any portion thereof) or related systems, networks or data;
  • Alter, damage, reproduce, modify, publicly display or perform, encode, translate, or create derivative works from, or reverse engineer any portion of the Service or related intellectual property, including its source code, software and documents;
  • Use any robot, spider, other automated devices, or manual process to monitor any content from the Service

Eligibility

In order to use our services you shall meet the following criteria:

  • You must be at least 21 years old to use the Service
  • You must have not been previously permanently suspended from using our services
  • You must have consent for using our service on behalf of a third party (company, your client or any entity you are operating on behalf.)

Terms of Delivery

We provide outsourced promotion services on Instagram and the deliverables are reflected through increase in numbers of likes, views and comments. As Instagram is present all over the world, you shall expect to receive engagement on your profile from all around the world, unless otherwise specified. In order to perform our services we may use our network of profiles which comes from engagement groups, apps and other sources. If we feel necessary, we may also use third party providers to fulfill our orders.

As soon as payment is received the order is automatically queued. The average starting time is 5 minutes. Small orders are delivered instantly or within 30 minutes. Larger orders may take up to 24 hours to be fully fulfilled. The speed of delivery depends on the number of active orders at a given time.

Auto-packages activate within 15 minutes after payment is received. New uploaded posts during activation phase will not benefit from the order, nor will be counted towards the order. The delivery on a newly uploaded post is not instant. The system periodically scans all profiles with active auto-packages for updates, the interval is 30 minutes - 60 minutes.

‌We provide the following services:

  • Instagram Likes
  • Instagram Views
  • Instagram Comments
  • Instagram Auto - Likes
  • Instagram Auto - Views
  • Instagram Followers

‌We do not provide:

  • Other Instagram related services non mentioned in the “we provide” section
  • Any subscription services which may result in automatic charges from your payment methods

Service warranty

Although the services we provide are meant to increase the visibility of your social media profile, for simplicity and measurable deliverables, the services are advertised in price per unit of interaction. All interactions received as a result of using our services are covered by a 180 days protection. Any drop in interactions within 180 days are refilled free of charge. The complete records of all orders made with us are available in your personal account. In absence of an account you may request the records by sending an email to our support department.

Payment Terms

You agree that upon purchasing our services, you clearly understand and agree what you are purchasing and will not file a fraudulent dispute via any payment provider presented on the website. Upon a fraudulent attempt to file a dispute, claim, unauthorized transaction or chargeback, we grant the right, if necessary, to restrict the use of our services in the future.

In addition, in an attempt of a fraudulent chargeback(s) against our company which may result in penalties from payment provider(s), suspension of our merchant account(s), hold of funds and other losses including lost revenue, we reserve the right to reclaim these losses and expenses from you, through any available legal options.

Refund Policy

In order to avoid refunds caused by false expectations from our services, we strongly encourage you to test our free trial options before engaging into a paid order.

You may choose to receive a refund on your internal account balance or on your payment method. Refunds made to your online wallet, credit card, bank account or any other payment method used to pay for the service will result in permanent suspension from using our services in the future.

You are eligible for any type of refund in the following cases:

  1. Your first paid order with us is refundable up to $25.
  2. Non used automatic packages are fully refundable. Partially used auto-packages are partially refundable, proportional to the amount spent
  3. Orders not delivered within 48 hours are refunded in full amount.

Service Availability and Commitment

Although we strive to provide the most reliable solutions possible, interruptions and delays in accessing the Service are unavoidable. Because computer networks occasionally experience disruptions, we cannot guarantee that the Service will be available to you 100% of the time. We monitor our systems continually, and an engineer is typically available within an hour of service interruptions to take reasonable steps to resolve any reported issue, and we use reasonable efforts to restore service to our users promptly, often within a 24-hour period.
Regular backups of the database are made and retained at regular intervals.

Under no circumstances will iBoost or its suppliers be held liable for any damages due to such interruptions or lack of availability.

Limitation on Liability

To the maximum extent permitted by law, in no event shall Company (or our suppliers) be liable to you or any third party for any lost profits, lost data, costs of procurement of substitute products, or any indirect, consequential, exemplary, incidental, special or punitive damages arising from or relating to these Terms or your use of, or inability to use, the Service, even if Company has been advised of the possibility of such damages. Access to, and use of, the Service is at your own discretion and risk, and you will be solely responsible for any damage to your device or computer system, or loss of data resulting therefrom.

To the maximum extent permitted by law, our liability to you for any damages arising from or related to these Terms (for any cause whatsoever and regardless of the form of the action), will at all times be limited to a maximum of fifty american dollars (USD 50). The existence of more than one claim will not enlarge this limit. You agree that our suppliers will have no liability of any kind arising from or relating to these Terms.

Disclaimers

The Service is provided on an “as-is” and “as available” basis, and, to the extent permitted by applicable law, Company (and our suppliers) expressly disclaim any and all warranties and conditions of any kind, whether express, implied, or statutory, including all warranties or conditions of merchantability, fitness for a particular purpose, title, quiet enjoyment, accuracy, or non-infringement. We (and our suppliers) make no warranty that the Service will meet your requirements, will be available on an uninterrupted, timely, secure, or error-free basis, or will be accurate, reliable, free of viruses or other harmful code, complete, legal, or safe.

Trademarks

iBoost is not affiliated with Instagram in any way. Instagram platform and trademark is owned by Meta inc.

Agreement reinforcement

You agree that any and all disputes that you may have with, or claims you may have relating to, arising out of or connected in any way with our Company, these terms shall be governed by the laws of Republic of Moldova.

Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not operate as a waiver of such right or provision.‌

We may assign any or all of our rights and obligations to others at any time.

There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms and Conditions or use of the Site or Services.

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us by email at annette@iboost.shop

Changes to the terms

These terms may be subjected to changes at any time. The time of the last update is displayed at the top of the page.

For any questions in regards to the terms do not hesitate to contact annette@iboost.shop